Privacy Policy

Last updated: 2024-07-19

This Privacy Policy describes how Simple Matters Pte. Ltd. (“we,” “our,” or “us”) collects, uses, and discloses your personal information when you visit or use our website and related services (the “Services”). By using the Service, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, you are not authorized to use the Service.

Information Collection

Personal Information

We collect personal information from you when you create an account, place an order, subscribe to a plan, or contact us for support. This information may include

  • First name and last name
  • Email address
  • Company name
  • Payment information
  • Any other business information you choose to provide

Usage Data

We automatically collect certain information about your device and your use of our Services. This data may include information about your IP address, browser type and version, operating system, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Third-Party Social Media Services

The Company allows you to create an account and log in to use the Service through the third-party Social Media Services including but limited to X. If you register through or grant us access to one of these services, we may collect personal data that is already associated with your third-party social media service account, such as your name, your email address, your profile image or your activity. By using these services, you give the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Use of Data

We use the data we collect for the following purposes:

  • To provide, operate, and maintain our Services
  • To process transactions and manage your subscriptions
  • To improve and personalize your experience on our website
  • To respond to your inquiries and provide customer support
  • To monitor and analyze usage and trends to improve our Services
  • To communicate with you, including transactional and promotional emails
  • To comply with legal requirements and protect our legal rights

Disclosure of Your Personal Data

We do not sell your personal information. We may share your personal information in the following circumstances:

  • Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, analytics, and email delivery.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
  • Business Partners: We may share your information with our business partners to offer you certain products, services or promotions.
  • Protection of Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our Terms and Conditions, or to protect the rights, property, and safety of Simple Matters Pte. Ltd., our users, or others.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage of data is completely secure. We strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

Children’s Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the “Last Updated” date will be updated accordingly. Your continued use of the Services constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us by email at [email protected]